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If you are refused entry into a shop in the UK, you may be entitled to compensation.
FIRST FACE MASK DISCRIMINATION CASE NETS £7,000
A woman has been paid £7,000 in compensation by a service provider who refused her access to a service because she was unable to wear a face mask.
If you are stopped from entering a shop or even questioned why you have not got a mask on, we suggest you record the event on such as your phone, and as much evidence as you can, plus take a note of the time and date and the person(s) who stopped you.
It is also worth noting that many face masks worn in shops are NOT medical grade masks (such as N95) and many clearly do not fit a persons face (they are breathing out of the sides in many cases rather than even through the material).
We are not giving legal advice, so please seek professional advice.
This site is simply to point out that you may be entitled to compensation.
A list of reasons why you may be exempt: [LINK]
These rules may change, but were stated 4th Dec 2021.
Note that government advise (4th Dec 2021) regarding Face visors or shields:
A face visor or shield may be worn in addition to a face covering but not instead of one. This is because face visors or shields do not adequately cover the nose and mouth.
I post this as some people seem to think wearing those bits of plastic on there own is effective.
Please also note this:
If you have an age, health or disability reason for not wearing a face covering:
- children under the age of 11 (Public Health England does not recommend face coverings for children under the age of 3 for health and safety reasons)
- people who cannot put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
- where putting on, wearing or removing a face covering will cause you severe distress
- if you are speaking to or providing assistance to someone who relies on lip reading, clear sound or facial expressions to communicate
- to avoid harm or injury, or the risk of harm or injury, to yourself or others ‒ including if it would negatively impact on your ability to exercise or participate in a strenuous activity
- police officers and other emergency workers, given that this may interfere with their ability to serve the public
This means that you do not need to seek advice or request a letter from a medical professional about your reason for not wearing a face covering.
However, some people may feel more comfortable showing something that says they do not have to wear a face covering. This could be in the form of an exemption card, badge or even a home-made sign.
- you do not routinely need to show any written evidence of this
- you do not need show an exemption card
Links and Info
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